- Problems with mozilla thunderbird not responding update#
- Problems with mozilla thunderbird not responding upgrade#
- Problems with mozilla thunderbird not responding windows#
Problems with mozilla thunderbird not responding windows#
I do not have AVG, only malware bytes and windows defenderĢ. Here is all that I have tried with nothing working.ġ.
Problems with mozilla thunderbird not responding upgrade#
When will Mozilla realize that it is in the upgrade and find the problem!?
Problems with mozilla thunderbird not responding update#
From day one of the 38 update everything changed. I have been using Thunderbird for years with all the same folders and add ons with NO problem. I have done everything suggested here to do and nothing fixes it. I now call it the Box to Hell (B2H - call it whatever you want but I am damned every time it pops up!) Possibly the MAPI settings in the registry were corrupted when the update failed.Īddendum: Thunderbird 60.5.2 has been pulled from auto-update, see Thunderbird 60.5.2 pulled (March 5, 2019).Ever since the upgrade of Thunderbird to 38.* I have had nothing but problems with Thunderbird stalling (spinning wheel waiting), a 'Mozilla Thunderbird (not responding)' in the header bar, the TB application window whiting out, and eventually the Box to Hell - a small box popping up asking if I want to - close the program, waited for it to resolve itself, or check the internet and then close. However, the 'reinstall' approach to the Thunderbird client did not help all affected users. In this case, users using the Lightning calendar should manually reset it to version 6.2.4.
After that the mail dispatch from other programs worked again. If that doesn't work, you could manually check the above paths and see if the DLLs are still there.īlog reader Joachim writes in this comment that he installed the old Thunderbird 60.5.0 over the new version (disable the auto-update function via the help menu and settings before installing the older version). Here you should restart Windows to avoid such problems. I guess that one of these DLLs was still in use and was therefore not uninstalled. But there are also comments within my German blog post, saying that this workaround did not help on all systems. The solution to this issues has been mentioned within the comments of my German blog post about Thunderbird 60.5.2: Simply uninstall the Thunderbird email client completely and then reinstall it in the next step. There is also a workaround for this issue proposed within the release notes. Within the release notes there is a second bug mentioned: Files with non-ASCII characters in their name also cause a malfunction. This bug is mentioned now within the release notes. This results in a MAPI error, because the old DLLs doesn't fits the new program version anymore. The Thunderbird program folder contains the new versions of the DLLs, but the "InUse" version could not be updated. The date 1 is the date of the auto-update. Identical files MapiProxy.dll and mozMapi32.dllĪfter update to 60.5.2, these are still there:Ĭ:\Program Files\Mozilla Thunderbird 60\mozMapi32.dll – 96 KB – 1Ĭ:\Program Files\Mozilla Thunderbird 60\MapiProxy.dll – 22 KB – 1 During the automatic update installation, the installer cannot completely replace all MAPI DLLs under Windows.Ĭ:\Program Files\Mozilla Thunderbird 60\MapiProxy_InUse.dll – 22 KB – 3Ĭ:\Program Files\Mozilla Thunderbird 60\mozMapi32_InUse.dll – 97 KB – 3 Within the thread as well as in this German comment by blog reader Joachim (thanks for that) it is confirmed that the MAPI function in Thunderbird 60.5.2 is broken.īugzilla has a bug report 1531869 (Automatic update does not replace MAPI DLLs), which describes the cause of this issue very precisely. A user wrote, that his HP scan application is no longer able to send the scanned documents via e-mail client.
In the Thunderbird support forum there is since Februthis entry, which describes an issue with scanning of documents and send it as e-mail attachment. In the German Thunderbird Mail-Forum there is this thead that's addressed the bug. Such an error already existed in 2009 in Thunderbird 2.0.0.22 (see here), but has another root cause. In the comments other users confirm this bug – and one reports that the message:Įrror: An error occurred when calling a MAPI function…. The user states that he did not have this problem with the previous version. If the update is installed from within the program, no more files can be sent by e-mail from within an application or from the desktop. I noticed a problem with Mozilla Thunderbird 60.5.2 on 4 computers. In the comments to the German blog post Thunderbird 60.5.2 verfügbar some users reported, that Thunderbird 60.5.2 can't send any files no more. So it seems, that the MAPI interface has been altered. I mentioned a correction to the certificate check for e-mails sent through Outlook. I had briefly reported about the new version in the blog post Thunderbird 60.5.2 released.
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